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#cvs

3 posts3 participants1 post today

I've just been to CVS to get a medicine. Then I got something else, and make the mistake of asking for a printed receipt. I was treated to a saga.

I'd post a picture, but I'm uninterested in performing the edits that would eliminate PII, so I'm going to link to an article instead.

Anyway, I'm wondering how the marketing meeting went.

:catthinking:

A: There's a problem with our rebates.

B: What is it?

A: People are ignoring them.

B: I see.

C: What if we just added more rebates? Then, it would be impossible for them to ignore them.

A and B: Great idea!

[Weeks later.]

A: There's a problem with our rebates.

B: What is it?

A: People are ignoring them.

B: I see.

C: What if we just added more rebates? Then, it would be impossible for them to ignore them.

A and B: Great idea!

[Weeks later.]

A: People are still ignoring the ream of rebates we print on the receipts.

B: I see.

C: Hear me out! We should write an entire saga on the receipts. "And then Harald the Great set off on his long ship to find the rebate to rule them all." The receipts won't fit into the customer's pocket, and they'll be forced to pay attention to the rebates.

A and B: HAHAHAHAHA! Brilliant!

[Weeks later.]

A; Didn't work.

B: How come?

A: Nobody is interested in our rebates.

C: Why do you say that?

A: Would you use a rebate for a rusted tin can, a busted car transmission, or a bag of snot?

C: I see...

B: Actually, the bag of snot one sounds appealing.

:holdthepain:

#CVS #receipts #saga #snot #rebates #marketing

vox.com/the-goods/2018/10/10/1

a pile of receipts
Vox · The long, long history of long, long CVS receiptsBy Rachel Sugar
Continued thread

So I called the insurance company today, and of course they confirmed they never received the claim. So I had to go back to the #CVS and waste even more of my time to demand that they look again, at which point they confirmed that they had run the prescription through the wrong insurance, and they refunded me the $71 and charged me the $26 I should have been charged the first time.
😡
2/2

Continued thread

Oh, it just gets worse and worse.
Although #CVS had the correct, updated insurance information on file when I went to pick up a prescription last night, they had run the prescription through the _old_ insurance.
When I went to pay, the cost was over $71. I was sure that was too high, so I spent like 10 minutes trying to convince them of that. They insisted they had run it through the correct insurance and I needed to call the insurance company to find out why it was so high.
1/2

I just went to pick up a prescription at #CVS and I went to give them my new insurance info and they already have it. I am _certain_ no one in my family gave it to them. That is… disturbing.
Most people would probably be like, "Oh, how convenient," but I'm like, "Wow, there are all sorts of privacy issues here."
#privacy #healthInsurance

ugh...

still amazed how ugly #git is

i always have to recall, even with the help of search engine, how to tell how to do things instead of just telling what to do. Even ancient #CVS was superior in this aspect. As far as I remember.

Or... didn't someone make it on purpose? Just to raise entry level so only bigger mental stacks to pass? Or simply

Since y'all liked 🔀🦒 #Mergiraf so much (a syntax-aware #git #merge driver that solves many conflicts automatically that git's built-in merge strategies can't), go check out ≏🤩 #Difftastic too! It's a syntax-aware #diff tool that produces finer grained, much easier to read output than classic #GNU #diffutils or #BSD diff. No more decoding "@@ -5,6 +5,7 @@"! Integrates nicely with #git as well.

difftastic.wilfred.me.uk/

difftastic.wilfred.me.ukDifftastic, a structural diff tool that understands syntaxDifftastic, a structural diff tool that understands syntax

Everyone who had a hand in the call tree/automation system that #CVS is now using needs to be fucking shot.

App says:
1 fill remaining

App also says:
You need to contact your Dr. to prescribe another refill

One of these things isn't true. Want to call and talk to a pharmacist? Good fucking luck!

Everyone I deal with at the actual store is wonderful. But *driving to the store to ask a question* shouldn't be the easiest solution, and CVS does everything they can to make that the case.