I've got a small appliance that has died just short of its warranty period. The maker has been responsive. They're offering me a new one. Which is great, I guess.
But to get the replacement, they want me to cut the cord off the old one, and to send them a picture showing that I've done it.
I never held out much hope that they would offer to repair the thing. But my active participation in this wasteful system feels like a crime. I'm expected to personally turn something that _almost_ works into un-recyclable trash.
It doesn't make me keen to acquire more of their products, it makes me wish I had never acquired this one in the first place.